⚠️ How to Avoid Blocking When Developing Bots
It’s important to keep in mind that WhatsApp has strict policies in place to prevent spamming and abuse of their platform.If you’re developing a bot, it’s crucial to follow these guidelines to avoid getting Whatsapp ban.
Guideline to Follow
1. Only Reply to Messages
Never let your WhatsApp bot start the chat and always reply. It keeps you compliant and avoids spam flags. So, it could lead from get Whatsapp Ban if you let your bot to start the chat.
2. Avoid Spamming and Sending Unnecessary Content
Avoid getting Whatsapp supension and send only relevant, user-requested messages. Keep it useful, timely, and never spammy.
3. Other Considerations
Avoid banned words and sensitive content. Always follow WhatsApp’s policies to keep your bot compliant and safe.
4. Broadcasting in low speeds and small amount of contacts
Broadcast on slow speeds, and only to targeted audiences, sparingly. If broadcasting is an important part of your Social Media Strategy, then consider getting the Official Whatsapp Business API.
How many messages can I send?
Quantity is important, yes, but it is not just about the quantity sent, the TO WHOM factor is often the key point.
In our conversations, we always use the case of one of our oldest clients, who now sends promotional messages via WhatsApp to more than 80,000 people every day and has never had his number blocked. When we approached him and asked how he managed to do this, he kindly shared the following technique:
- Maturing the chip: Use the phone number on WhatsApp normally before sending a large volume of messages
- Use WhatsApp normally before connecting to ChatsHero: Interact via mobile or WhatsApp Web to show you’re a real user and reduce the risk of a ban.
- Have text that prompts users to respond to messages: This helps show WhatsApp that you are having real conversations with people.
- Offer an opt-out option: Respect users’ privacy and avoid complaints by letting them stop messages if they wish.
- Having your profile details filled out on WhatsApp: This helps show WhatsApp that you are a legitimate user.
- Scan the QR code after 24 hours of registering on WhatsApp: This helps confirm that you are a real user.
Shipping method
- First: To receive promotional messages, customers need to save the company’s number in their contacts and send a message saying. This simple step greatly reduces the risk communication being blocked or marked as spam. Once the number save and the conversation already initiated the “block” and “report spam” will no longer appear.
- Second: It personalizes messages with recipient data, so that all messages are not exactly the same;
- Third: always give the recipient an option to stop receiving messages. Example: “Press 2 to stop receiving these messages”, this allows you to track responses through webhooks and remove numbers that no longer wish to receive message from the sending list.
Summary
- Avoid sending messages to people who don’t have your number in their contacts;
- Personalize messages with recipient information. If this is not possible, use random attributes to differentiate each message;
- Try to convince the recipient to interact with your number, especially if you know they don’t have your number in their address book;
- Provide the recipient with the option to opt out of receiving messages and monitor webhooks to handle these interactions.