How WhatsApp Image Recognition Works
Integrating WhatsApp with AI has opened up new possibilities for businesses to automate data collection and verification processes. Below is how you can integrate ChatGPT with WhatsApp for AI image recognition:
Step 1: Customer Sends an Image
The customer sends an image to the business via WhatsApp, such as a Malaysian IC or other document.
Step 2: AI Detects the Image
The AI, powered by ChatGPT, processes the image and compares it with the predefined prompt for Malaysian IC or other categories like skin conditions and receipts.
Step 3: Bot Verifies the Image
If the image is valid (e.g., a genuine Malaysian IC), the system will automatically pass the data to a Google Sheet for record-keeping.
Step 4: Incorrect Image Detection
If a customer uploads an invalid or unrelated IC image, the bot will instantly detect the issue and promptly respond with a clear message, guiding them to submit a corrected or clearer image for successful processing.
Step 5: Data Transfer to Google Sheets
Once the correct IC image is successfully verified, the bot automatically extracts the relevant data using intelligent image recognition. It then seamlessly transfers the extracted information into a structured Google Sheet in real-time, enabling efficient data storage, easy access, and streamlined analysis for future reference or operational use.
Frequently Asked Questions
1) Can AI image recognition be used for everything?
While AI image recognition is a powerful tool, it's not infallible—especially when it comes to products with subtle differences. If two items look nearly identical but vary in size, texture, or fine details, the AI may misclassify them. That’s why this technology shines brightest with products that have bold, distinct visual features. For best results, clarity and contrast are the key.
2) Can AI recognize receipts?
Yes, AI can read and understand receipts with impressive accuracy. It can automatically extract key details like the merchant name, transaction date, total amount, and even itemized purchases. This makes it a powerful tool for streamlining expense tracking, simplifying accounting workflows, and powering smart automation—no more manual data entry or lost receipts.
3) What file formats can AI read?
AI image recognition typically supports these common formats:
- .jpg
- .png
- .pdf (image-based PDFs)
4) Can AI read videos?
No, standard image recognition AI cannot read or analyze videos directly. However, a video can be broken down into frames, and AI can analyze those individual images — but this requires a more advanced setup.