Automates Messenger Leads WhatsApp
Manage leads across different platforms can be a challenge. But ChatsHero makes it easy by automatically routing your leads from Messenger to WhatsApp for efficient customer care and follow-up.
Why Use WhatsApp Over Messenger as Lead Conversion?
1. 24-Hour Customer Response Restriction
Limits the conversation time to 24 hours. After that, you can only send template-based messages, which can be very limiting meanwhile whatsapp, offers no such restriction and allows you to continue conversations without additional charges.
2. WhatsApp’s Massive and Highly Interactive User Base
With more 2 billion active users, It has higher engagement and ensures that your leads are more likely to respond, making it a better platform for follow-up
3. Manage Leads Smoothly with WhatsApp
It offers more robust tools for automating replies, segmenting leads, and managing conversations, therefore making it easier to engage leads efficiently.
How ChatsHero configure the Process
ChatsHero allows your business to seamlessly move leads from Messenger to WhatsApp using the following steps:
Step 1: Customers initiate a conversation on Messenger
Step 2: ChatsHero's chatbot responds to basic questions and qualifies the lead, similarly with messenger but limited.
Step 3: If the customer needs further details, so the chatbot automatically directs them.
Step 4: On WhatsApp, businesses can automate follow-ups, send personalized messages, and filter leads further
Filter Out Non-Quality Leads
ChatsHero helps you to automatically filter out low-quality leads.However, if a lead does not fit it is also excluded from follow-up saving your team valuable time.
Why Messenger Alone Isn’t Enough
- Lower Engagement: Users are more active and responsive through WhatsApp.
- Limited Automation: Offers more flexibility for automating follow-ups and managing leads by using WhatsApp.
Summary: Why ChatsHero and WhatsApp Work Best for Businesses
In addition, ChatsHero's Messenger to WhatsApp solution is ideal for businesses looking to automate their lead management, qualify prospects and nurture their customer relationships: By automating the transition from the two platform mention above and automatically filtering leads, companies can save time and improve lead conversion.
Frequently Asked Questions
1) Why does Messenger have a 24-hour restriction, but my Meta Business Suite doesn't?
Because this is a policy set by Meta for all third-party software. For instance,the restriction exists because third-party applications like ChatsHero are limited by Meta’s guidelines, which apply a 24-hour messaging window. In Conclusion, Meta Business Suite operates under different terms, allowing more extended engagement within their ecosystem.