ChatsHero — Malaysia's AI agent platform
Automate everything. Scale your customer care, qualify leads instantly, and close deals while you sleep.
What ChatsHero AI agents do
- 24/7 auto reply — replies to customer messages instantly across WhatsApp, Messenger, Instagram and more, day or night.
- CRM tagging — automatically categorises leads and updates fields based on the chat.
- Image and voice recognition — processes voice messages and analyses images customers send, such as payment receipts.
- AI follow-up — smart follow-up workflows built on a visual canvas connecting messages, AI models and tags.
- Done-for-you setup — our team configures the chatbot flow, reply tone, role, business rules and customer journey for your operation.
AI chatbot plus business automation
Besides customer conversations, ChatsHero builds custom workflows: Google Sheets updates, birthday message automation, Shopify integration, AI receipt scanning and AI tallying.
Industries
Used by aesthetic clinics, car and motorcycle dealers, tyre shops, e-commerce stores and other Malaysian SMEs.
Pricing
- Starter — RM350/month. Essential AI chatbot and automated customer replies: 1 bot, 1,000 monthly active contacts, 4 login users.
- Growth — RM650/month. Full AI automation for expanding teams: unlimited bots, 3,000 monthly active contacts, 8 login users.
- WE-DO — RM950/month. Done-for-you bot setup and dedicated management: unlimited bots, 3,000 monthly active contacts, 8 login users.
- Enterprise — custom pricing with a dedicated account manager.
All plans include unlimited messages and unlimited WhatsApp blasting. See full pricing.
Frequently asked questions
What is ChatsHero AI Chatbot?
ChatsHero AI Chatbot is an AI-powered customer service automation system that helps businesses reply to customer messages automatically, answer FAQs, collect leads, handle enquiries, and support sales conversations across different platforms.
Is ChatsHero only an AI chatbot service?
No. Besides AI chatbot automation, ChatsHero also provides customised AI automations such as passing data to Google Sheets, birthday wishes, Shopify integration, AI receipt scanner, AI tally receipt system, CRM automation, order automation, and other business workflow automations.
Do you help us set up the AI chatbot?
Yes. Our team will assist with the chatbot setup based on your business requirements, including chatbot flow, FAQ training, automation setup, and basic system configuration.
How long does it take to set up the chatbot?
The setup process usually takes around 30 days, depending on the complexity of your business workflow, chatbot requirements, integrations, and the information provided for training.
Is there ongoing maintenance after setup?
Yes. There will be ongoing monthly maintenance to support the chatbot, update information, improve responses, and maintain the automation system.
Do you offer a free trial?
No. ChatsHero does not provide a free trial because our chatbot and automation setup requires customisation, training, and configuration based on each business.
What platforms can the chatbot support?
ChatsHero AI Chatbot can support platforms such as Facebook, WhatsApp, Instagram, Telegram, SMS, WeChat, and LINE, depending on your business setup requirements.
What AI models power the chatbot?
ChatsHero AI Chatbot can be powered by AI models such as OpenAI, Claude, Google Gemini, xAI, and DeepSeek, depending on the use case and setup requirements.
What is the return or refund policy?
ChatsHero does not provide return or refund once the service, setup, or customisation work has started. All payments made for setup, chatbot service, automation, and maintenance are non-refundable.
How do I get started?
You can contact ChatsHero to book a free demo. Our team will understand your business process, identify your automation needs, and recommend the most suitable AI chatbot or automation solution for your business.
Contact
Book a free 30-minute demo on WhatsApp or email support@chatshero.com.
Chatshero AI Solution Sdn Bhd (SSM 1605131-M), registered in Malaysia. Founded in 2022.